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Is this Amazon email real? Check the sender

Amazon writes from amazon.com or its country domains, like amazon.co.uk. Paste the sender’s address to see whether a “shipped”, “locked” or “refund” email is really from Amazon.

  • Is it really amazon.com?
  • Free sender check
  • The sender is never notified

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No card needed. We never email the address you check.

How to check a Amazon email

Order scams count on panic. Ten seconds on the sender address is faster than calling a number in the email.

  1. Copy the real address

    Tap the sender name to reveal the full address and paste that, not the name shown.

  2. Check the domain

    See whether it is amazon.com, when the domain was registered, and which provider runs the mailbox. Free.

  3. Check Your Orders

    Open the Amazon app or type the site yourself. If the order is not in Your Orders, it does not exist.

What gives away a fake Amazon email

Fake order confirmations, account locks, Prime renewals and refunds — almost always with a link or a phone number to “fix” it.

The real Amazon domain

  • Mail from amazon.com or an Amazon country domain
  • The domain’s registration date and registrar
  • Free mailboxes posing as Amazon support

Lookalike giveaways

  • “amazon” plus words like “-support” or “-refund”
  • “rn” in place of “m”
  • An Amazon domain placed in front of another domain

Sender authentication

  • SPF published or missing
  • DMARC published or missing
  • Mail provider behind the domain

Who is behind it

  • Accounts tied to the address
  • Names shown publicly
  • In the full report

Amazon emails worth checking first

  • An order you did not place has shipped
  • “Your account is on hold” or “locked”
  • A Prime renewal at a strange price
  • A refund that needs your card details
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Amazon scam email questions

What address does Amazon send email from?

Order and account emails come from amazon.com or the Amazon domain for your country, such as amazon.co.uk or amazon.de. Marketplace sellers can also reach you through Amazon’s own messaging, which you can see in your account.

I got an email about an order I did not place. Should I call the number?

No. Check Your Orders in the app or on a site you typed yourself. A fake order email exists to make you call a “support” line, where the caller asks for a card, a gift card or remote access to your computer.

Does Amazon ask for gift cards or payment outside the site?

No. Amazon says it will never ask you to pay outside its website or app, or to buy gift cards to resolve an account issue. A request like that is the scam.

Where do I report a fake Amazon email?

Use the report option on Amazon’s customer service pages, or your mail app’s report-phishing button, and delete it. In the US you can also report it to the FTC at reportfraud.ftc.gov.

Does the sender find out I checked?

No. Nothing is sent to the address and nobody is notified. The check reads DNS records, the domain registration and public sources only.

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